Privacy Policy
Last updated: February 26, 2026
1. Introduction
YBF ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Account Information: When you create an account, we collect your name, email address, and profile picture through Google OAuth authentication.
Payment Information: Payment processing is handled securely by Stripe. We do not store your full credit card details. We may store transaction IDs and billing history.
Usage Data: We collect information about how you use the Service, including pages visited, features used, and interactions with your AI agents.
Agent Data: Configuration data for your AI agents, including templates, custom instructions, and integration tokens, is stored to provide the Service.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activity
- Improve and personalize the Service
4. Data Isolation and Security
Each AI agent runs on isolated cloud infrastructure. We do not access your conversations or personal data processed by your AI agents. All connections are encrypted using industry-standard TLS encryption. Your data is stored on secure servers with access controls and monitoring.
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party services that help us operate the platform (e.g., Stripe for payments, cloud hosting providers)
- AI Model Providers: Your agent interactions may be processed by third-party AI providers (e.g., Anthropic, OpenAI) according to their respective privacy policies
- Legal Requirements: When required by law, regulation, or legal process
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained as required by law or for legitimate business purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability — receive your data in a structured format
- Withdraw consent at any time
To exercise any of these rights, please contact us at flo@yourbestfriend.chat.
8. Cookies and Tracking
We use essential cookies to maintain your session and authentication state. We may use analytics tools to understand how users interact with our Service. You can control cookie preferences through your browser settings.
9. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at flo@yourbestfriend.chat.